Repair FAQ â What We Fix, What It Costs, and How to Get Started
All repairs are by appointment only. Please review the FAQs below and call us to schedule.
Have a general question? Use the form at the bottom of the page.
Frequently Asked Questions
đ§ What types of equipment do you repair?
We specialize in repairing vintage and legacy audio/video equipment, including:
Radios
Receivers
Turntables
Speakers
Cassette Decks
CD Players
VCRs, DVD Players, and Recorders
Reel-to-Reel Tape Machines
Console Stereos (turntable/radio/speaker combos)
Select Modern Flat-Screen TVs (by brand and model)
Limited tube equipment (case-by-case repairs only; no restorations)
đ« What donât you repair?
We do not service:
Battery-leaking or water-damaged units
Appliances
Ask and we will let you know.
đ Do I need an appointment?
Yes. All drop-offs and pickups are by appointment only.
We work from our home, and scheduled time is required to respect both your time and ours.
Dan will typically speak with you by phone first to determine if your unit is a good fit.
đ What do I need before calling or submitting a request?
Please have the model number ready.
The serial number is helpful but not always required.
This helps us verify part availability and confirm serviceability.
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đ Do you repair console stereos?
Yesâwe repair vintage console stereos that include a turntable, radio, and speakers.
Due to their size and configuration, please call ahead with the model number to confirm before scheduling.
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đ§ Is it worth repairing my unit?
We help you decide based on:
The type of issue
Cost of repair vs. unit value
Whether it has sentimental value
If the repair cost outweighs the value, weâll let you know up front. No pressure.
âł How long do repairs take?
Repair times vary based on:
The complexity of the issue
Part availability
Our current waitlist
Please note: Dan is a one-man operation who handles all diagnostics and repairs himself.
This ensures high-quality, expert-level workâbut it also means turnaround times can vary.
Some repairs are completed in just a few days. Others may take longer, especially for rare or complex units.
Weâll provide a rough estimate once the unit is evaluated.
đ” What do repairs usually cost?
Minor repairs fall in the $45 -$95 range, depending on labor and parts. Most major repairs fall in the $150â$450 range, depending on labor and parts.
Complex or rare models may cost more.
We do not offer flat ratesâeach repair is custom.
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đł What forms of payment do you accept?
We accept:
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Cash
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Major credit cards
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Venmo, CashApp, PayPal, and Zelle
â We do not accept checks.
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If you’ve worked with us and would like to share your experience, weâd truly appreciate a review!
Trusted by Customers â Even Big Brands
Some customers have reported that they were referred to us by companies such as Samsung and Bose when seeking local repair options. While we are not officially affiliated with these brands, weâre grateful for the vote of confidence.
Services & Typical Pricing –
We offer repair services for a wide range of vintage audio and video equipment. Every unit is different, so pricing depends on the complexity of the issue, labor time, and parts availability. You can also see a full breakdown of what we repair.Â
You can also see a full breakdown of what we repair on our Services page
đïž Common Repairs We Handle:
Vintage Receivers (solid state)
Turntables
Cassette Decks
Radios
Speakers
Console Stereos (non-tube)
Select Flat-Screen TVs
â We do not service tube gear, battery-damaged units, or devices previously repaired by others.
đ” What Do Repairs Usually Cost?
Every job is custom-priced based on labor and parts. Here’s a general idea:
Minor Repairs: $45â$95
Quick fixes, simple cleanings, or basic part swapsMajor Repairs: $150â$450
Most standard repairs involving diagnostics and moderate laborComplex or Rare Units: $450+
Rare models, extensive diagnostics, or hard-to-find partsFlat-Screen TVs: Varies by model
Call with the make/model to confirm pricing and eligibility
Why no flat rates?
Because what seems like the same issue on two units can take one hour on one and four hours on another.
Weâve seen minor-looking problems turn into complex jobs due to hidden damage, poor prior work, or unavailable parts.
Our pricing reflects real labor and expert troubleshooting, not guesswork.
đĄ If a repair doesnât make sense financially, weâll tell you up front. No pressure. No surprises.
đŹ What to Expect When You Work With Us.
Honest, upfront communication
Custom quotesâno flat-rate surprises
High standards for the work we accept
Patience requiredâDanâs work is thorough and worth the wait
No gimmicks, no upsells, no pressure
Every repair is handled in-house by Danâno outsourcing, ever
đĄ Weâre a small shop that focuses on quality, not quantity. If we take your unit in, itâs because we believe itâs worth fixingâand weâll treat it that way.
đ Appointments & Communication
We operate by appointment onlyâno walk-ins or unscheduled drop-offs. This ensures every repair gets the focused time it deserves.
We kindly ask that all communicationâcalls, texts, or emailsâbe made during business hours only. After-hours messages will be responded to on the next business day.
â° Business Hours:
MondayâFriday
10:00 AM â 6:00 PM
Closed weekends and holidays
Please respect our time as we respect yours. This helps us stay focused on repairs and keeps things running smoothly for everyone.
đŹ If you’re running late or need to reschedule an appointment, just let us knowâweâre happy to work with you as long as itâs within business hours.Â
All repairs are by appointment only. To schedule, visit our Request a Repair Appointment page.Â
â What happens after I drop off my unit?
Once your unit is dropped off, it goes into our active repair queue.
Weâll evaluate the issue, begin diagnostics, and contact you if anything unexpected comes up.
Thereâs no need to check in unless you havenât heard from us by the estimated time we provided.
đ Do you provide status updates?
Weâll reach out if we need your approval, if thereâs a delay, or once your unit is ready.
We do not send daily or weekly updates, but you’re welcome to check in after the estimated timeframe if you havenât heard from us.
đŠ Do you accept shipped-in repairs?
Yes, while most of our customers are local to Michigan, we occasionally accept shipped-in repairs for rare or specialty equipment. Customers are responsible for packing their equipment securely and purchasing shipping insurance. Digital Vintage Classics is not responsible for damage, loss, or delays that occur during transit. Please contact us before shipping so we can confirm your unit is a good fit and discuss packing guidelines.
đŁ Do you sell parts or refurbished equipment?
We do not sell parts. We occasionally have refurbished vintage gear available for saleâplease check our Classic Audio Equipment page or contact us for availability.
đ§ Â Why choose Digital Vintage Classics instead of a general electronics shop or repair service?
Because Dan isnât just a technicianâheâs a vintage electronics specialist with decades of hands-on experience.
Where most shops rely on part-swapping (or wonât touch vintage gear at all), Dan can often diagnose and repair equipment down to the component levelâsaving original parts, preserving performance, and extending the life of your unit.
We donât rush through jobs, outsource repairs, or offer cookie-cutter service. Each repair is carefully diagnosed and handled in-house. If a repair isnât worth doing, weâll tell you the truth before wasting your time or money.
Youâre not getting a generic fixâyouâre getting expert-level work from someone whoâs built a reputation on quality and integrity.
Want to see what others say about working with us? Check out our Customer Reviews
Book An Appointment
We accept repairs by appointment only.
Use the form below to tell us about your equipment, and weâll get back to you during business hours..
Send a Message
Didnât find your answer in our FAQ? Use the form below to send us a message â weâll get back to you during business hours.
đ ïž Note: Appointments are scheduled by phone only.
Please call us during business hours to book a drop-off.
Visit Us
37875 Radde Street
Clinton Township, MI 48036
Get In Touch
Open Hours
Monday – Friday: 9 am – 6 pm
Saturday – Sunday: Closed
